Frequently Asked Questions
You can reach us via email at support@escootercare.com, by phone at 91+ 8059042769 (Monday–Friday, 9 AM–6 PM EST), or through our online contact form on the Contact Us page.
We aim to respond to emails and contact form submissions within 24–48 hours. Phone inquiries are handled immediately during business hours.
Yes, you can book a repair or service appointment directly on our website by visiting the "Book a Service" section or by contacting our support team for assistance.
or warranty-related questions, please email warranty@escootercare.com with your order details, or visit our Warranty page for more information on how to submit a claim.
We provide support for all eScooterCare products, regardless of where they were purchased. Please contact us with your product details and proof of purchase for assistance.